I participated in 2013 in the “Corporate Flight Attendant Training in Customer Service Excellence” run by Dietmar Duller in Geneva. I was very impressed with Dietmar’s experience, knowledge and competence, as well as his open personality and friendly approach to participants. Dietmar, in addition to high qualifications, personal culture and class, has also a unique style of conducting the training sessions in an extremely pleasant atmosphere and with an individual approach. Each participant feels appreciated, respected and cared for.

What was most important to me, however, was the fact that Dietmar does not end his contact with the participants when he hands over the training certificate, but maintains in good relations long afterwards. He always finds time to reply to a message, call, ask about news, as well as provide support in case of difficulties and guide the career path. In today’s world, this is an extremely valuable experience, I have always known that I could contact Dietmar for his advice or support, for which I am very grateful. I wholeheartedly recommend Dietmar’s course, which definitely stands out from the competition with not only with its professionalism, level and prestige, but also – and perhaps most of all – with Dietmar’s unique approach to each participant. Dietmar’s personality makes it an invaluable professional relationship that is definitely worth cultivating. Thanking Dietmar for the 7 years of professional acquaintance so far, I wish everyone the opportunity to cross the path with Dietmar and his trainings during their professional adventure in aviation.