Jenny Ott, Corporate Flight Attendant, Germany, June 2011

Dietmar Duller is the perfect host and has a talent for sharing his extensive hospitality knowledge with his clients and customers in the business aviation industry. Dietmar gave us useful -tips that can be incorporated into our professional as well as private lives. Great suggestions and experience showed us that it does not always require large actions to implement them into our daily work. You can tell that Dietmar Duller lives his professional passion by educating corporate flight attendants in customer service excellence, and I look forward to attending another one of Dietmar’s inspired courses.

Jenny Ott