I am glad I took the last minute opportunity to join Dietmar’s training program before leaving to take up my new position. Not only did he help me to better understand the corporate clients’ expectations and how to fulfil them, but he also answered all of my many questions. This training is so comprehensive which is amazing when you consider the course only lasts two days. But what is it all about? Well, practising our skills and learning new ones; exchanging experiences, real stories and points of view from Dietmar and the other participants. Thank you, Dietmar, for both the great training course and the document support, which is proving to be a great mine of information.