I would like to thank Mr. Duller for his professionalism and dynamism throughout the training. His training is very complete and diversified, which allowed me to have a great understanding of the job and learn all about the business aviation industry and the owners’ profils. On the other hand, I really enjoyed the “Customer Service Excellence” part, which includes some practical exercises on the art of setting the table and being able to offer a 5 star luxury service. This training is definitely necessary to start in this industry. I highly recommend it for anyone. Thank you again for all the tips, documentations and certificat received at the end.

Ludovic Ciambriello