I chose Mr. Duller’s two day VIP cabin crew course to improve my awareness and skills in order to become more attractive employee as a VIP cabin crew in the competitive aviation job market. The training exceeded my expectations. The methodical and practical teaching methods are designed to help anyone, regardless of their level of experience to improve their skills and to widen their horizons. I have not only learned how to become much better in the technical part of service but I also gained a constructive knowledge about approaching and dealing with different cultures and personalities. Furthermore, since completing this course I have a greater understanding of operations in regions such as Europe, Russia, the Middle East, Asia etc. Implementing knowledge is easy when you learn in the right way. Mr. Duller is an admirable example of a professional trainer and expert in the field of corporate aviation training. The atmosphere of the course is relaxed, friendly yet with very high standards. It is nice when you are not only a number or a trainee, but when your personality is understood and appreciated. Mr. Duller’s guidance does not end with the training; he also provides great and valuable help afterwards. I am sincerely grateful to him for all his support. I can hghly recommend this VIP cabin crew training to everyone in our vocation and I would like to wish to Mr. Duller a many, many more years of successful training.

Ruzica Kotur